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Send messages as a specific chat agent via API

In this tutorial you will learn how to send messages on behalf of an agent.

Please note that contacts will not see which agent sent the message, but all users that have access to the chat will see that the author of the message is the specified agent.


  • Have a WhatsApp number already linked to the platform and online.
  • Message recipient phone number with international prefix in E164 format. Example: +1234567890. You can validate the phone number here.

API endpoint

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